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Payment Collection

Payment Methods

Navigate to Settings —> Payment in the home page of your admin area.

The Payment Methods table contains all the available payment methods you currently accept. To activate/enable a payment method, check the PaymentMethod Active check box or leave it blank to disable it.

Additional payment methods may be added if needed. All the payment methods are listed in the Payment Method drop down list on the one-page-checkout page during customer checkout. There are currently three payment method types, which trigger form fields to appear during the checkout process:

1. Credit Card - Triggers Credit Card Number, Expiration Date, Name on Card and CVV2
2. Electronic Check - Triggers Checking Account Type, Check Number, Routing Number, Account Number and MICR
3. Purchase Order Number - Triggers Purchase Order Number

The following configuration variables found under Settings —> Config Variables —> Checkout Variables also allow for flexibility on the above form fields:

Config Variable	Description	Example Value
Enable_Payments_CVV2	Enable collection of CVV2 (Credit Card Security Code)	Y
Enable_Payments_CheckingAccountType	Enable collection of Checking Account Type.	Y
Enable_Payments_CheckNumber	Enable collection of Check Number.	Y

The following Payment Method types require that you edit an associated article:

For example, if you enable the Check By Mail payment method, You'll need to:

1. Navigate to Design —> Website Text, from the home page of the admin area
2. Scroll down to the Order Finished section of the page, according to the chart below

PaymentMethodType	Article WebPage	Article SpotKey
Cash	OrderFinished.asp	Cash_Instructions
Check by Mail	OrderFinished.asp	CheckByMail_Instructions
Money Order	OrderFinished.asp	MoneyOrder_Instructions
PayPal	OrderFinished.asp	PayPal_Instructions
Purchase Order Number	OrderFinished.asp	PurchaseOrder_Instructions
Wire Transfer	OrderFinished.asp	WireTransfer_Instructions

Very Helpful Hint: When searching this long page for an article, press CTRL+F on your keyboard (OR, in your browser, go to EDIT —> FIND) which will open the find dialog box. This let's you search the page and QUICKLY find anything you're looking for.

For example, in this case you happen to know the SpotKey according to the chart above, so type in CheckByMail_Instructions and click the Find Next button. It will take you down to the appropriate section of the page, and you can continue clicking the Find Next button to find multiple occurrences of text on the page. This functionality is actually a feature of your browser, not the software. Therefore, you can use this on any page of any website.

If you're looking for an article where you do not know the SpotKey, you can always search for any word that you happened to know currently exists in the article. For example, if you see a paragraph on your website front-end that you want to change, and not sure where to go to change it, try going to Design —> Website Text page of your admin area, and use this FIND dialog box to search for a word. For example, let's say the paragraph you see on your front-end is: As soon as your order ships, we will notify you via e-mail. You can also track your packages, review your orders, print invoices, and more... Choose a word or phrase that is somewhat unique. In the above example, you could choose the phrase order ships as an example. In the Design —> Website Text page, type order ships into the find dialog box, you will quickly find the article you're looking to edit.

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PayPal

To enable PayPal as an available payment option for your customers:

1. Establish a new PayPal account using this link (It's FREE!): https://www.paypal.com/mrb/pal=RLBPZS2DJBXTC
2. Click Settings -> Payment Method from the home page of your administration area
3. Click on the Payment Method ID to edit the PayPal payment method
4. Enter the Primary email address for your PayPal Account in the PaymentMethod_SpecialValue1 field
5. Check the PaymentMethodActive field to enable it, click Save Changes

After the order is placed, it creates the order in Volusion and then once the customer completes the order on PayPal, a notification is sent to your Volusion Order. In order for this to occur, the primary email address on your PayPal account must be entered as noted in Step 4 above in the setup on Volusion.

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Google Checkout

To setup Google Checkout go to:

• Go to http://checkout.google.com/ and register.
• Login to Google checkout and go to Settings —> Integration, Check the check box for "Shopping cart post security".
• In the API Callback URL text box enter: HTTPS://WWW.YourDomainName.COM/net/WebService_Google_Checkout.aspx
• Collect your Merchant ID and Merchant Key.
• Login to the admin of the Volusion store and go to Settings > Payment > and select "click here to configure Google checkout."
• Paste in Merchant ID and Merchant Key.
• Setup Google Shipping Rates by selecting "Add" and filling out all of the required fields.

See the below screen shot for an example of the required settings for Google Checkout

When the customer places a order through Google Checkout the order will only get created once the customer completes the order on Google Checkout. After the order is placed, Google will send the order information back to the shopping cart which at that time, the shopping cart will create the order. If no order is created in your orders list, then the order was not completed on Google Checkout or Google Checkout is not setup correctly.

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Setting Up Your Merchant Account & Gateway

Your store communicates with a payment gateway, such as Authorize.net for example, and the gateway communicates with your merchant account bank. Therefore your store software only needs to know the connection settings for your gateway. Navigate to Settings —> Payment in the home page of your admin area. Scroll down to the Payment section where you may:

1. Choose your Credit Card Gateway Name from the drop down menu
2. Fill in the required fields

When setting up your Payment Gateway, first select your country that your gateway is in from the Merchant Gateway Country field. Next, select the currency your gateway uses or is setup for in the Merchant Gateway Currency field. The Merchant Gateway Name field will display the supported gateways for the specific country you selected.

Volusion Merchant Services

If you applied for and obtained your gateway and merchant account through the Volusion Merchant Services, then set the Volusion Merchant Gateway Name to Volusion Merchant Services [SKIPJACK] and fill out the following fields:

1. SkipJack HTML Serial Number
2. SkipJack Developer Serial Number

Other Gateways

If you do not have the Volusion Merchant Services as your gateway, then select Other in the drop down for Merchant Gateway Name. This will create a text box below the drop down for you to enter your gateway name. In order to process transactions successfully, the correct gateway name must be entered in the text box along with the required fields needed for that gateway.

The below chart contains the list of supported gateways. See below for the list of supported gateways and what each field is used.

• Gateway Name - Name of the supported gateway and if applicable, the country supported for that gateway.
• Merchant Gateway Name - Name that needs to be typed into the text box field below the drop down
• Custom 1 - The data (if any) that needs to be filled into the 1st Custom field
• Custom 2 - The data (if any) that needs to be filled into the 2nd Custom field
• Custom 3 - The data (if any) that needs to be filled into the 3rd Custom field

Gateway Name	Merchant Gateway Name	Custom 1	Custom 2	Custom 3
Authorize.net	AUTHORIZENET	API ID	Leave Blank	Transaction Key
Beanstream (CA)	BEANSTREAM	Merchant ID	Leave Blank	Leave Blank
BluePay	BLUEPAY	Merchant ID	Leave Blank	Leave Blank
BluePay Version 2	BLUEPAY2	Merchant ID	SecretKey	Leave Blank
CyberCash	CYBERCASH	Merchant ID	Merchant Key	Leave Blank
CyberSource1	CYBERSOURCE	Merchant ID	Leave Blank	Leave Blank
ECHO Link	ECHO	Merchant ID	Leave Blank	Merchant Pin
eProcessing Network	EPROCESSING	Network Account ID	Leave Blank	Leave Blank
eWay eCommerce (AU)	EWAY	Customer ID	Leave Blank	Leave Blank
FirePay - Terra Payments	FIREPAY	Account	Merchant ID	Merchant Password
IntelliPay ExpertLink	INTELLIPAY	Login	Leave Blank	Password
LinkPoint Secure2	LINKPOINT	Store ID	Leave Blank	Leave Blank
Merchant Partners	MERCHANTPARTNERS	Account	Leave Blank	Leave Blank
NetBanx (UK)	NETBANX	NetBanx Key	Communiation URL	Leave Blank
Network Merchants	NETWORKMERCHANTS	Username	Password	Leave Blank
Paymentech3	PAYMENTECH	Merchant ID	Bin ID	Leave Blank
PayPal Pro (US)4	PAYPAL	API URL	Leave Blank	API Password
Planet Payment	PLANETPAYMENT	Login ID	Leave Blank	Leave Blank
Plug 'n Pay	PLUGNPAY	Publisher Name	Leave Blank	Leave Blank
PRIGate Payment Resources	PRIGATE	Merchant ID	RegKey	Leave Blank
PSIGate (CA)	PSIGATE	Merchant ID	Leave Blank	Leave Blank
PSIGate XML (CA)	PSIGATEXML	Merchant ID	Leave Blank	Password
RT Ware AIM	RTWARE	Login ID	Leave Blank	Leave Blank
Securepay (AU)	SECUREPAY	Merchant ID	Leave Blank	Password
SkipJack	SKIPJACK	HTML Serial Number	Developer Serial Number	Leave Blank
TransFirst eLink	TRANSFIRST	Account Number	Leave Blank	Password
TrustCommerce	TRUSTCOMMERCE	CustID	Leave Blank	Password
USAEPay Gateway	USAEPAY	Merchant Key	Leave Blank	Leave Blank
VeriSign PayFlow Pro	VERISIGNPRO	Login	Partner ID	Password
VeriSign PayFlow Pro (AU)	VERISIGNPROAU	Login	Partner ID	Password
ViaKlix (Nova)	VIAKLIX	Merchant ID	Pin	Leave Blank
ViaKlix (Nova) Version 2	VIAKLIX2	Merchant ID	Pin	User ID
ViaKlix (Nova) Virtual Merchant	VIAKLIXVM	Merchant ID	User ID	Pin
Worldpay Select Invisible (UK)	WORLDPAY	Installation ID (Company ID)	Leave Blank	Password
YourPay (Linkpoint)2	YOURPAY	Store ID	Login	Leave Blank
Gateway Name	Merchant Gateway Name	Custom 1	Custom 2	Custom 3

Gateway Notes

¹ You must provide Volusion company with your 'V Number' to have a server administrator generate the necessary keys on the server. If you've already generated the keys yourself, you must contact Cybersource to have them release the existing keys first. You may NOT send us your existing keys.

² To use LinkPoint or YourPay, you must send a copy of your Certificate to support by submitting a ticket via http://my.volusion.com to be installed on your web server. This file is downloaded by logging into your LinkPoint or YourPay Gateway and has a '.pem' file extension type.

³ You must call Paymentech and tell them to add the IP Address of the server that credit card transactions come from to their firewall. For instructions on this and the IP address, please click here. Unless told otherwise by Paymentech everyone's Bin ID is currently 000002

⁴ In order to use PayPal Pro, along with adding the correct information to the Payment page, you must also send us your PayPal Pro API Certificate file. Simply submit a ticket via http://my.volusion.com with the file as an attachment.

Testing your gateway:

Make sure to test your credit card gateway settings to ensure the configuration is working. Following are the steps to test your gateway settings:

1. We recommend that you first contact your gateway to ensure your account is NOT in test mode.
2. Navigate to Settings —> Payment from the home page of your admin area. Choose the option I'll do everything at shipping as the Authorization Mode. This way the credit card will not be charged until you click the Receive payment button in the order detail page, after the order has been placed
3. Next, place a test order on your website for the cheapest product you sell - a $0.01 product would be great
4. During checkout, we recommend using a real credit card
5. After placing the order, login to your admin area. Navigate to Orders -> Orders, click on the OrderID of the order you just placed
6. In the green colored Payment Log section of this page, click on the Receive button to attempt to charge the credit card. If the charge goes through successfully, it will show in the Payment Log here as DEBIT with all of the related transaction numbers. If the charge does NOT go through, it will show in the Payment Log as DECLINED, which means you did not receive any funds from the card. When a card is declined, you'll see the complete details of why it was declined with an error message displayed at the top of the page
7. If you get an error message at this point, you should double-check the gateway settings in the Payment page. If you need assistance from our support department at this point, please COPY THE COMPLETE ERROR DETAILS that are shown when you try to charge the credit card, and send those details in an e-mail to support@volusion.com to our support department for assistance

ECHECKS:

You'll also notice some fields on this Payment page for an eCheck gateway, which is only valid if you've signed up for electronic check acceptance with your merchant service. This is always a separate service. eCheck gateways allow you to accept check information online and receive funds online without requiring the customer to mail you the check for deposit.