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sections
- 1. Quick Start Guide
- 2. Knowledge Base
- 3. Installation
- 4. Using the Admin Area
- 5. Payment Collection
- 6. Shipping Calculation
- 7. Tax Calculation
- 8. Categories & Subcategories
- 9. Products & Inventory
- 10. Products Options
- 11. Vendors & Drop- Shipping
- 12. Placing Orders
- 13. Processing Orders
- 14. Configuration Variables
- 15. Text/Article Management
- 16. Newsletters
- 17. Discounts & Coupons
- 18. Gift Certificates & Store Credit
- 19. Affiliate System
- 20. Search Engine Optimization
- 21. B2B/Members-Only Site
- 22. Customizing Your Store
- 23. Analytics & Reporting
- 24. Importing/Exporting
- 25. Using the Easy Editor
- 26. Quickedit Toolbar
- 27. Installing Live Chat
- 28. Security
- 29. Updates & Upgrades
- 30. Hosting & Email
- 31. Shipping Resources
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Text / Article Management
Article Management
Navigate to Webmaster -> Website Text from the home page of your admin area.
Almost all of the text on your website is contained within the Articles table, and can be edited with ease. The article system is currently divided into the following 2 tabs:
Article Group - PageText:
An Article Group is a collection of articles throughout your website pages. All of the articles you see on this tab are used in key positions of the store.
- The WebPage column shows you which page the article appears on.
- The SpotKey column describes where on the page the article is shown.
Note: You cannot make up your own article pages names or spotkeys; these are pre-existing naming patterns assigned by the developers. You should only edit the Article Body field, which is the actual text paragraph displayed on the page.
Article Group - Other:
Any other articles you might want to have. None of these articles will show up on your store unless you directly link to them. You can view ANY article on your website by visiting articles.asp?id=123 where 123 is the ArticleID.
For example:<a href="/articles.asp?id=123">Your Link Here</a>
Therefore you can have unlimited pages on your website by utilizing this article system.
Note: The same idea applies to categories. You can have unlimited categories and use them as way to create unlimited pages within your site. For organizational purposes it is often best to use Categories / Sub-Categories for any custom text or HTML pages you would like to add to your site. You can also link directly to categories by visiting /searchresults.asp?cat=123 where 123 is the Category ID. Please see the section of this manual related to categories / subcategories for more information.
Article Group - Help:
All of the articles which make up your Customer Help section.
By default, your HELP section on the customer-side contains many questions and answers to help them shop on your website. You will want to edit these generic questions and answers to better apply to your specific business information & policies.
Articles are also organized into categories, as defined in the Article Categories table. You will notice this clearly on the PageText tab, where you will see this page divided up by various headings as you scroll down.
How to locate the appropriate article using the FIND feature:
When searching this long page for an article, always press CTRL+F on your keyboard (or in your browser go to EDIT -> FIND) which will pop-up the find dialog box. This will let you search the page and QUICKLY find anything you are looking for.
For example, if you know the web page that you have seen text on, type in the name such as OrderFinished.asp and click Find Next button. It will take you down to the appropriate section of the page, and you can continue clicking the Find Next button to find multiple occurrences of text on the page. This functionality is actually a feature of your browser, not the software. Therefore, you can use this feature on any page of any website.
If you are looking for an article you can always search for any word that you happen to know currently exists in the article.
For example, if you see a paragraph on your website front-end that you want to change, and not sure where to go to change it, try going to the Manage Articles & Text page of your admin area, and use this FIND dialog box to search for a word.
Let's say the paragraph you see on your front end is:As soon as your order ships, we will notify you via e-mail. You can also track your packages, review your orders, print invoices, and more... From the above paragraph, choose a word or phrase that is somewhat unique. For example, you could choose the phrase order ships. So, if you go to the Manage Articles & Text page and type order ships into the find dialog box, you will quickly find the article you are looking to edit.
How to edit an article:
To edit an article, simply click on the article ID # located on the very left side of the appropriate article. This will open the article for editing.
How to link directly to an article:
The syntax for linking to any article directly is:
/articles.asp?id=123
where 123 is the Article ID.
A complete HTML example of a hyperlink would be: <a href="/articles.asp?id=123">Your Link Here</a>
You can also create SEO links for your articles. This is done by simply adding either _a/###.htm or -a/###.htm where the ### represents the article ID you are linking to. So for example, say you are linking to a company information article. Using the above example for a normal link to an aritcle the SEO URL would look like this:
/company_information_a/123.htm or /company_information-a/123.htm
The part that says company_information can actually be anything you want as long as the URL ends with either -a/###.htm or _a/###.htm and replacing ### with the actual article ID. See further examples below:
/faq_a/123.htm
/faq-a/123.htm
/about-us_a/123.htm
/about_us-a/123.htm
